Training for outsourcing professionals

True North is proud to deliver a range of professional development programmes endorsed by the NOA, the National Association of Outsourcing.

NOA Pathway is the professional development arm of the NOA, and the programmes are aimed at outsourcing professionals who are, or are looking to become, significant contributors in the outsourcing industry, both in end-user and supplier organisations.

NOA Logo

Why study for an outsourcing qualification?

Stand out from the crowd

Globalisation has accelerated the rise of outsourcing. While this brings opportunities for end-user organisations and suppliers, increased customer demand has led to a proliferation of vendors.

Increase your knowledge

Develop your skills and gain expert knowledge from today's industry leaders in outsourcing. Increase your understanding of best practice within the outsourcing industry.

Learn with and from others

Our workshops provide the chance to share ideas and network with peers and colleagues in the outsourcing industry. Discover how your role fits within the broader outsourcing landscape.

Improve your career prospects

As a qualified outsourcing professional, you can demonstrate your knowledge of and commitment to, the outsourcing industry. Stand out from the crowd with an accredited qualification from the NOA.

The NOA Pathway

The NOA Pathway is a range of programmes which provide a framework for continuous professional development of outsourcing professionals. The NOA Pathway contains the following programmes:

  • NOA Gateway
  • NOA Professional Certificate in Outsourcing Practice
  • NOA Diploma in Strategic Global Outsourcing

These programmes are fully accredited by Middlesex University; one of the UKs leading work based learning institutions, which ensure that qualifications awarded are aligned with the Qualifications and Curriculum Authority framework for higher education.

The NOA Professional Certificate is an undergraduate (degree) level programme and the NOA Diploma, accredited at postgraduate level.

For more information please download the NOA Programme Overview.

Masters degree

For those who complete the NOA Diploma programme they will be able to register with Middlesex University on a Masters degree progamme. The programme will continue to be supported by NOA Pathway tutors along with Middlesex University faculty. The Masters degree will be awarded by Middlesex University.

Please visit the NOA Pathway website for more information on the NOA Pathway.