working with people
Some people seem to ‘get along’ with others really well, and obtain the best from them with seemingly little effort, while others struggle.
Working with people isn't a gift. It’s a skill that can be learned – a skill which can change a person’s working life. True North can help you to develop this skill. We can help you to understand how people interact and then help you to develop the skills to create even more successful working relationships. This isn't about manipulation or ‘mind games’ – it’s about self-awareness and best practice.
Programme details
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Programme content
- Exploring your own style, behaviours and approach
- How to build more effective relationships
- Rapport: what is it, how does it happen, and how can it be damaged?
- Agreeing objectives
Listening skills: what do we listen for at work?
- Delegation: who to, when, how and next steps
- Gaining greater co-operation
- Agreeable disagreeing
- Handling meetings
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Duration
- Three nonconsecutive days.
Programme structure
Working with people is a three-day programme, delivered on nonconsecutive days. Assignments are set between sessions.
Includes personality profile – all delegates receive an ‘Insights’ personality profile, to help them better understand themselves and how they interact with others.
Intended audience
Working with people is suitable for all organisational roles and levels. It can be especially valuable for those who are moving into a people-management role, or those who are new to management.
This programme is designed to help you:
- find the most effective ways of creating good, strong working relationships.
- understand your own views and attitudes and how these influence your behaviour.
- understand why we find some people easier to deal with than others.
- strengthen your working relationships.
- delegate with confidence and get excellent results from others.
- get the best from your team by setting clear, measurable and focused objectives.
- get the best from colleagues and others.
- tackle sensitive or difficult topics.
- develop good meeting practice, whether you chair meetings or simply attend them.
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