leading and managing

Programme content

• How do I move forward and from where
• Ownership and responsibility
• Leadership and management: aspects of my role
• Purposeful goalsetting
• Planning
• Insights
• Business improvement projects
• A methodology for defining and assessing business improvements
• Self-management and organisation: values and prioritising
• Critical results: what do I really deliver and how do I get those results with and through others
• Effective delegation process
• Coaching skills: listening, feedback and asking questions
• Good communication at work
• Problem-solving
• Final presentations and celebrations: refining presentation skills
• Tracking, recognising and valuing achievement
  
  
  
  

Duration

• Four nonconsecutive days.

Programme structure

Leading and managing is structured into four full-day sessions. There is a pre-programme of self- and manager-assessment - so that the programme properly targets the areas which you and your organisation needs to develop.

Includes personality profile – all delegates receive an ‘Insights’ personality profile, to help them better understand themselves and how they interact with others.

Intended audience

Leading and managing is aimed at the middle-manager level, those new to their role, or those who have been performing their role for a while without formal training.

It is designed to help you:

• establish a clear platform for development.
• get clear about the most helpful and effective approach to being a manager.
• take a simple yet focused approach to planning that can be used for planning anything from meetings to projects.
• understand and use your Insights profile to good business effect.
• value different behaviours, approaches and styles.
• look afresh at your area of responsibility and see what improvements an innovative approach can make - improvements with bottom-line impact.
• create a sense of ownership and being valued in your team.
• recognise what’s important to you and the company, and prioritise accordingly.
• get clear about what matters to you, for yourself and your team.
• be more effective with people at all levels.
• define where and how you add value to your team and organisation through your role .
• adopt an approach to delegation that stops you thinking “It’s quicker/easier to do this myself!”
• understand the value of coaching in your role.
• identify opportunities to take a coaching approach to managing.
• learn to refine your listening skills.
• give and receive effective feedback.
• understand how to ask relevant and useful questions.
• develop confidence in your communication style.
• understand how to structure communication effectively.
• use a solid, rigorous approach to review your own development.
• structure and make an effective presentation.